Questions

Frequently asked questions

What professional bodies is Louise associated with?

Louise is associated with the Health and Care Professions Council (HCPC), the Chartered Society of Physiotherapy (CSP), AGILE - Chartered Physiotherapists working with Older People, and ATACP - the Aquatic Therapy Association of Chartered Physiotherapists.

Do I need a referral?

No referral is usually needed. Physiotherapists have professional autonomy to assess, advise and provide care independently. If another healthcare professional should be involved, Louise will advise you.

What can I expect at the first appointment?

The first session usually includes a conversation about your health, goals and concerns, followed by a practical assessment of movement, strength, balance or function. Treatment and exercises are then tailored to you.

What if I am nervous about my first session?

That is completely understandable. You remain in control throughout the appointment, and you are welcome to have a family member, friend or carer present for support.

What conditions can Louise help with?

Louise supports people with falls and balance problems, frailty, reduced mobility, Parkinson's disease, stroke, multiple sclerosis and other neurological needs. She can also help rebuild strength and confidence after surgery, a fracture, illness or a hospital stay. See the conditions and rehabilitation page for more detail.

Where do appointments take place?

Appointments take place in your own home, making treatment more comfortable and helping Louise understand your day-to-day environment. Louise is based near Ullswater and can travel across much of Cumbria by arrangement. Any additional travel cost is included in the quote before you book.

How do I pay?

Payment is requested at the end of each session by cash or BACS. An invoice and receipt can be emailed after the appointment.